What 'personal data' means?
'personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
Which personal data do you collect?
Information you provide us directly:
The personal data we collect on our site are those you supply during your registration (username, email, address, city, zip code, country, business name, vat id). We also store the ip addresses of the users as part of our logging process.
Additional data maybe supplied (per case) though our contact forms or our ticket system in order to supply advices and solutions.
Which is the scope of the collected personal data?
The data we collect, are either required by the local or EU laws for accounting/fiscal reasons or are necessary for the usage of our site and services.
Specifically, we use these data:
1. For invoicing.
2. To get in contact with the users, in case of support request.
3. To notify them about the expiration of their plan or to inform them for the release of an update.
Periodically we may use these data in aggregated way to generate statistical reports, regarding the usage of our site and services.
Where are the personal data stored and who has access?
The data are stored in our own servers.
Your full profile is only accessible by the owner and director of that business (Sweets and Zakka Administrator)
Your username and name can be visible to authorized personnel that offers support.
We do not share or disclose any of your data to any 3rd party. Exception to this rule is sharing information with authorities in case this is requested under a legal basis.
For how long are the data stored?
The data related to non-active users are kept for a maximum of unlimited years on our servers. We consider that there is a high chance that a user may return within this period to renew his plan, in order to keep his sites updated.
After that period all your personal data will be anonymized.
Your Rights (Withdrawal of Consent, Information, Amendment and Deletion)
You have the right to revoke your consent at any time. You may send this request through the contact details on this website. However, if you withdraw your consent, you may loose your right to receive discounts for service renewals.
You have the right to request information about the data stored by Poklo.com (e.g. your name, address etc.). Please submit your request to the contact forms we supply, in writing and quote the particular topic, for which you submitted your data.
In accordance with the statutory provisions, you also have the right to amend and delete your personal data. You may send this request through the contact forms on this website.